Returns & Exchanges
At iSLAYBROWSUPPLIES, we maintain strict hygiene standards for our professional beauty products and accept returns on unopened, unused items within 14 days of delivery. Due to the nature of our professional supplies, any product that has been opened or used is ineligible for return or exchange.
Return Process
- 1.Verify Eligibility
Ensure your items are in their original, sealed packaging and that your request is being made within our 14-day return window.
- 2.Contact Support
Email our support team with your order number and clear photos of the unopened products to receive your Return Authorization (RA) number.
- 3.Package Your Return
Securely pack the items in a sturdy box with the RA number clearly marked on the outside to prevent damage during transit.
- 4.Ship and Track
Send your package using a trackable shipping service; once received and inspected, your refund will be processed to your original payment method.